Something not working, or a question the docs don’t answer? Email us — a person reads it, not a queue.
Prefer email? cperos@xrtech.dev reaches the same inbox. If it’s about a payment, the receipt or card’s last four digits helps us find it in Stripe.
Paid for a download and didn’t get it, or a charge looks wrong? Email us with your receipt — we can look up any payment by the Stripe session or your account email and sort it out directly, refund included where that’s the right call.
Pro subscribers can see invoices and cancel any time from the dashboard — “Manage billing & cancel” opens Stripe’s own billing page.
Closing your account, exporting a save file, and what we keep are covered in the privacy policy. Account closure is also available directly from the dashboard and takes effect immediately.
Tell us what you were doing, what browser you’re on, and what happened instead of what you expected. A screenshot or the portfolio you were editing helps more than a long description.